Text Message (SMS) Alerts: How Actors Opt In
Castability LLC ("Castability") sends optional text message alerts to actors who opt in inside the Castability app. This page shows exactly what an actor sees and agrees to when they opt in.
PROGRAM
Program name: Castability account alerts
What you'll receive: alerts when your score is ready, when you place in a scene, and when a scene you can enter is closing. No marketing or promotional texts.
Message frequency varies. Message and data rates may apply.
HOW ACTORS OPT IN
Actors opt in only inside the Castability iOS and Android app, in two places:
1. During profile setup, on the "Add your phone number" step.
2. At any time in Settings > Contact info > Phone.
On either screen the actor enters their mobile number and then checks a box labelled "Text me Castability account alerts". The box is unchecked by default and is optional; an actor can save a phone number without checking it, and then receives no texts. The consent statement below appears directly under the checkbox, at the same size as the rest of the screen's text, with links to our Terms of Service and Privacy Policy. When the box is checked, the button reads "Yes, text me".
CONSENT STATEMENT (shown in the app, word for word)
[ ] Text me Castability account alerts
By checking this box, I agree to receive recurring automated text messages from Castability at the number above: alerts when my score is ready, when I place in a scene, and when a scene I can enter is closing. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not required to use Castability or to make any purchase. Terms (https://www.castability.actor/terms-of-service) - Privacy (https://www.castability.actor/privacy-policy)
AFTER OPTING IN
The app shows: "You're in. We'll text you when your score lands. Reply STOP to unsubscribe."
We then send one confirmation text:
Castability: You are now opted in to account alerts (score ready, scene placings, scenes closing). Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe.
SAMPLE MESSAGES
Castability: your score for "[scene name]" is in - see how you placed: https://www.castability.actor/script_submission?submissionId=[id] Reply STOP to unsubscribe.
Castability: you placed #2 in "[scene name]" - top 3! See your results: https://www.castability.actor/script_submission?submissionId=[id]
Castability: "[scene name]" closes in 24 hours. There's still time to submit your tape: https://www.castability.actor
HOW TO OPT OUT OR GET HELP
Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE) to any message to stop. You'll get one final confirmation: "Castability: You are unsubscribed and will get no more texts from us. Reply START to resubscribe." You can also uncheck the box in Settings > Contact info > Phone.
Reply HELP (or INFO) for help, or email admin@castability.actor. HELP reply: "Castability account alerts: score ready, scene placings and scenes closing. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Help: admin@castability.actor"
Reply START (or YES, UNSTOP) to opt back in.
Carriers are not liable for any delayed or undelivered messages.
PRIVACY
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and text-message consent are used only to send the alerts described above. Privacy Policy: https://www.castability.actor/privacy-policy
Terms of Service (including SMS Terms): https://www.castability.actor/terms-of-service
SCREENSHOTS
Below: the opt-in screen before and after checking the box, and the confirmation after submitting (side by side), then a close-up of the checkbox and consent statement. Click an image to enlarge it.

